Belle Fourche, SD

Assistant Customer Service Supervisor

Date Posted:

Thursday, April 4, 2024

Department:

Belle Fourche Rec Center

Compensation:

$15.78 per hour

Hours:

35 hours per week

Deadline:

Open until filled

Position Objectives:

Performs tasks to assist supervision, management, and coordination of the flow of work, information, and staff of assigned facilities that contribute to efficient operations and require a thorough understanding of all department programs, policies, and procedures. 

Duties and Responsibilities:

  • Supervises the work of assigned personnel, including assigning, and reviewing work, providing guidance, and conducting performance evaluations.
  • Manages the flow of information in assigned area by ensuring the public is greeted and provided with appropriate information.
  • Assists the public by answering questions on the daily schedule of activities, programs, and facility availability.
  • Prepares reports, cash sales summaries, class registrations and attendance. Collects and verifies daily revenues.
  • Performs secretarial and clerical duties as assigned, including general correspondence, reports, newsletters, and memoranda.
  • Provides information and forms to staff and public.
  • Applies and interprets policies and procedures to ensure adequate services are provided.
  • Performs routine and non-routine bookkeeping duties, including accounts payable, receivable, and billing, collecting, receipting, counting, and balancing money, and preparing transaction records.
  • May perform custodial services to maintain a clean and orderly facility.

Desirable Training and Experience:

  • High school education diploma or general education degree (GED);
  • One to two years of related experience and/or training;
  • Or equivalent combination of education and experience; demonstrated knowledge in areas of food service.

Benefits:

  • South Dakota Retirement match: employee pays 6% for general employees and City matches the 6%
  • Employee’s Life/AD&D insurance paid by employercoverage $15,000
  • Dependent Life insurance paid by employee – coverage $5000 spouse/$2000 child
  • Health Insurance, Dental Insurance and Flexible Benefits: Voluntary – Employee pays 100% premium
  • Sick Leave:  5 hours per month

More Information:

Applications can be dropped off or mailed to City Hall at 511 6th Ave., Belle Fourche, SD 57717 or e-mail to gina@bellefourche.org